Create customer interest: NO Pain NO Change
Sales training
Create customer interest: NO Pain NO Change
How can you generate targeted customer interest? This is one of the first and most important questions that arise in sales activities. In order to arouse interest, good preparation, empathy with the customer target group and the right questioning technique in dialog are essential. These are exactly the topics participants learn in this training module to increase their closing rate.
Training content
- How to define a pain of buyers
- Prepare and adapt to the buying process
- The “why paradigm”
- Methodical preparation for possible Pains of Buyers
- Tools and tips how to admit pains of buyers
- The OPAL Needs Analysis
What participants learn
- Efficient preparation to stimulate buyer interest
- Getting to know a Pain-Value tool for the needs analysis
- Methodology of the right question in the needs analysis
Your Business Outcomes
- The professional preparation for arousing customer interest and OPAL needs analysis
Possible formats
- Online Live Workshop
- In-person training with Dual Efficiency method
Target group
- Sales Representative
- Customer Service Employees
- Inside Sales
Duration
- Online Live Workshop: 90 minutes
- In-person training: individual, as needed
Languages
- German
- English
- Italian
- French
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